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1.1 These general terms and conditions of business apply for all training and certification programs delivered by D’CATCHER.
1.2 Only these general terms and conditions of business apply. Terms and conditions of business of those receiving training or taking a certification examination (subsequently referred to as participant) do not apply, even if not explicitly stated by D’CATCHER. The terms and conditions presented in this document also apply if D’CATCHER knowingly renders services due that are in conflict with the participant’s terms and conditions of business.
1.3 Participants must register in advance to take part in DC trainings. Registration consists of filling out a form, either by hand or online, that is provided by D’CATCHER. Registration also includes selecting the training session the participant intends to attend. The current DC Training Course Catalog provides a list of training services offered by D’CATCHER.
2.1 D’CATCHER is responsible for conducting training or for contracting a third party to conduct training and is free to choose any consultant for such purposes, D’CATCHER is entitled to transfer the duties of the contract to a third party to perform and to change the contents of training sessions as long as the objective of the training is not compromised. D’CATCHER may cancel training, change the date or time of training or designate the training location with advance notice.
2.2 D’CATCHER will make every effort to provide the participant with all important knowledge during training sessions, as per the training plan and the current training documents.
2.3 D’CATCHER will conduct training on its own premises, on the participant’s premises, or at another mutually agreed upon location. Training is to be conducted during the dates specified by D’CATCHER in the quote and confirmed by the participant.
2.4 If training takes place on D’CATCHER’S premises, D’CATCHER will provide each participant with a desk with a computer (if needed) and the necessary documents. Participants are responsible for incidental expenses (travel, accommodation, additional meals, etc.).
2.5 If training takes place on the participant’s premises, the participant will provide the infrastructure necessary for training especially desks and computers, and is responsible for obtaining Internet connections if required. D’CATCHER can provide these services, particularly computers with pre-installed training software, on the customer’s premises or at an agreed upon location. The contract does not include this service, and the participant must reimburse D’CATCHER for these costs.
2.6 Participants will receive a certificate confirming participation upon completion of training.
3.1 Before the training, the participant must identify himself or herself by showing a valid proof.
3.2 The participant must pay the full certification fee, no refund.
3.3 Within three weeks after the end of the training, D’CATCHER will send the certificate.
3.4 The participant will recive the certificate only if he/she attend the training completely.
4.1 Costs covered by the participant will be specified in writing in the contract and will include additional sales tax as required by law. If the parties do not specify the amount of compensation, the D’CATCHER price list in effect at the time of conclusion of the contract will apply.
4.2 All fees are due upon receipt of an invoice and must be paid in full within 10 days. Sales tax as required by law will be included in all prices and indicated on the invoice.
4.3 If any damages caused to the gadgets or anything provided by D’CATCHER the participant must pay the compensation.
5.1 All training documents are intended for the exclusive personal use of the participant.
5.2 The participant recognizes D’CATCHER’s copyright and therefore the exclusive distribution rights and right of use of training documents and software.
5.3 D’CATCHER gives the participant the single and non-transferable right to use training documents and software for purposes stipulated in the contract. The right to use training software is limited to the length of the training session and is automatically rescinded following completion of training.
5.4 The participant may only use training software on the training premises. The participant is not allowed to reproduce the training software and documents, in particular to process them in electronic systems, duplicate, or modify them in any way, or distribute them in any form to third parties. All embedded knowledge and teaching systems provided by ID’CATCHER to the participant on data storage media or made available on electronic networks are considered training documents.
5.5 D’CATCHER will prepare and when necessary install training and certification software before training sessions and uninstall the software following completion of training, if training takes place on the participant’s premises and the participant does not have his/her own license for the training software. The participant must support D’CATCHER as much as possible during such measures. The participant must ensure that no third party has access to the installed software and that the software is not retained in any form.